【SHDL】上海ディズニーリゾート：11月3日から営業再開発表！

コロナの陽性者が 1人でて11月1日から一時休園決定していた上海ディズニーリゾート。ウェブサイトで11月3日から営業再開発表しました。

上海ディズニーリゾートのウェブサイトによると。

Shanghai Disneyland and Disneytown to Resume Operations on Wednesday, November 3, 2021 – November 03, 2021Dear Guests,
Thank you for your understanding, cooperation, and patience over the past few days, as Shanghai Disneyland and Disneytown suspended operations according to directives on pandemic prevention and control.
Shanghai Disneyland and Disneytown will resume operations on Wednesday, November 3, 2021, with Shanghai Disneyland operating from 10:00 to 19:00, and Disneytown operating from 10:00 to 21:00.
All Shanghai Disney Resort Cast Members and Third-Party Employees returning to work have completed two Nucleic Acid Test (NAT) tests within 48 hours per prevention and control requirements, with all results negative, and are strictly following CDC self-health monitoring guidelines. All environment samples collected have been tested negative.
We will continue to implement enhanced health and safety measures, including intensive cleaning and sanitization of all facilities and strict management of indoor airflow and social distancing. We will also continue to enforce strict health and safety measures for all guests, including limited daily attendance, mandatory advanced ticketing and reservation, temperature and health code checks on resort entry and staggered guest flow.
For guests whose travel plans were impacted, you may contact the original purchase channel with your enquiries or to request a refund or exchange.
We would like to express our heartfelt thanks to health care professionals and related departments for their professionalism and efficiency, and our Cast for their dedication and commitment. Their tremendous support during this period add confidence in our pandemic prevention and control measures and protocols and has facilitated our smooth re-opening.
We also sincerely thank our guests and the general public for your kindness and understanding and look forward to seeing you all at Shanghai Disney Resort soon!
Shanghai Disney Resort
November 2, 2021

また、10/31から11/2までのチケットの返金または変更。

Ticket Refund and Exchanges
For Park Tickets for October 31 to November 2, 2021
Guests with tickets to visit Shanghai Disneyland on October 31 and/or November 1 and/or November 2, 2021 may choose to visit the park on any other day within the next six months (by April 30, 2022 inclusive with respect to park tickets for October 31, 2021; by May 1, 2022 inclusive with respect to park tickets for November 1, 2021; and by May 2, 2022 inclusive with respect to park tickets for November 2, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for October 31 and/or November 1 and/or November 2, 2021 on the day of your next visit, and reservation will not be required*. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

その他のリゾートやサービスについて。

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on October 31 and/or November 1 and/or November 2, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of October 31 and/or November 1 and/or November 2, 2021, you can contact the original purchase channel for enquiries.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the wait time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for October 31 and/or November 1 and/or November 2, 2021, on that date. Communications will be made accordingly in a timely manner.

上海ディズニーリゾートのウェブサイト引用